Privacy Statement

1. Introduction
At TriFidus Financial Solutions Ltd (“TriFidus”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website www.trifidus.com and interact with us online.

This statement complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

2. Who We Are
TriFidus Financial Solutions Ltd is the data controller for the purposes of this Privacy Statement.

Registered Office: c/o JCS Accountants 5 Robin Hood Lane, Sutton, Surrey, England, SM1 2SW

Contact Email: info@trifidus.com

3. What Data We Collect
We may collect and process the following categories of personal data:

Identity and Contact Information: Name, email address, phone number, job title, company name.
Technical and Usage Data: IP address, browser type, operating system, pages visited, time and duration of visit, device type.
Cookies and Tracking Data: For site functionality, analytics, and user preferences.
Communication Data: Information you provide when filling out forms, subscribing to newsletters, or contacting us directly.

We do not knowingly collect personal data from children under 16.

4. How We Use Your Data
We use personal data for the following purposes:

To operate and improve our website and services.
To respond to inquiries, support requests, or feedback.
To send updates, marketing content, or company news (only if you opt in).
To conduct analysis for website performance and security.
To comply with legal and regulatory obligations.

All personal data is processed on a lawful basis, including:

Consent – where you have given us permission.
Contractual necessity – to perform obligations under a contract.
Legal obligations – to comply with applicable laws.
Legitimate interests – for internal administrative purposes, analytics, or service improvement, unless your rights override those interests.

5. How We Share Your Data

We do not sell or rent your personal data to third parties.

Currently, we only share data with WIX.com, who hosts and operates our website and IT infrastructure. In the future, we may also work with trusted third-party service providers to:

Analyze website traffic and usage (e.g., Google Analytics)
Manage customer support or CRM systems

Any such third parties will only process your data on our behalf and under our instructions. They will be bound by contractual obligations to ensure your data is handled securely and in compliance with the UK GDPR.

6. International Data Transfers
We do not transfer personal data outside the United Kingdom. If any future processing requires international transfers, we will ensure adequate safeguards are in place, such as Standard Contractual Clauses or UK adequacy decisions.

7. Data Retention
We retain your personal data only for as long as necessary for the purpose for which it was collected or to comply with legal, tax, or regulatory requirements.

8. Your Data Protection Rights
You have the following rights under UK GDPR:

Right to access – You can request access to your data.
Right to rectification – You can ask us to correct any inaccuracies.
Right to erasure – You can request deletion of your data under certain conditions.
Right to restrict processing – You can limit how we use your data.
Right to data portability – You can obtain and reuse your data elsewhere.
Right to object – You can object to certain processing based on legitimate interests.
Right to withdraw consent – Where processing is based on your consent.

To exercise your rights, contact us at info@trifidus.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.

9. Security of Your Data
We implement robust technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure. All staff receive data protection training and access to personal data is limited to those who need it.

10. Cookies and Analytics
Our site may use cookies to enhance your experience and track usage patterns. You can adjust your cookie preferences at any time via your browser settings.

11. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have questions or concerns about this Privacy Statement or our data practices, contact us info@trifidus.com